Privacy Policy

Effective Date: 03/08/2025
Website: fssaimastery.in

At FSSAI Mastery, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

Introduction

This Privacy Policy describes how fssaimastery.in, a website owned and operated by Adv. Mohit Singhal (“we,” “us,” or “our”), collects, uses, protects, and discloses your personal information. By using our website and services, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we collect include:

Personal Information: This is information that can be used to identify you. We collect this when you voluntarily provide it to us, such as when you register for a course, make a purchase, or contact us. This may include your:

Name
Email ID
Contact Number
Payment Details (e.g., credit/debit card information, which is processed by a secure payment gateway and not stored directly by us)
Non-Personal Information: This is data that does not identify you personally. We collect this automatically as you navigate our website. It includes:
- IP address
- Browser type
- Operating System
- Device information
- Usage data (e.g., pages visited, time spent on the site, links clicked)

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and deliver the training, resources, and services you have requested.
To process your payments and fulfill your orders.
To communicate with you, including sending transaction confirmations, technical notices, security alerts, and support messages.
To improve our website’s functionality and your user experience.
To send you marketing communications, newsletters, and promotional offers that we believe may be of interest to you. You have the right to opt out of these communications at any time.
To analyze website usage and trends to understand how our users interact with our services.
To comply with legal and regulatory obligations as required by Indian law.

3. Data Protection and Security

We are committed to protecting your data. We have implemented reasonable security practices and procedures as required under the Information Technology Act, 2000, and the IT Rules, 2011. This includes:

Using SSL (Secure Sockets Layer) technology to encrypt data transmissions.
Storing data on secure, password-protected servers.
Limiting access to your information to only authorized personnel.

While we strive to use commercially acceptable means to protect your personal information, please note that no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee the absolute security of your data.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These service providers (e.g., payment gateways, web hosting partners) are bound by strict confidentiality obligations.
For Legal Compliance: We may disclose your information to government or law enforcement authorities if required by law or in a good-faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.

5. Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Purpose: We use cookies to remember your preferences, analyze website traffic, and personalize content and ads.
Your Choice: You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them. However, please be aware that disabling cookies may affect the functionality of our website.

6. User Rights

Under Indian law, you have certain rights regarding your personal information:

Access and Correction: You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies.
Withdrawal of Consent: You can withdraw your consent for us to collect and use your data at any time by writing to us. Please note that withdrawing consent may affect your access to certain services.
Opt-out: You can unsubscribe from our marketing communications by following the “unsubscribe” link provided in our emails.

7. Retention of Data

We will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, including for business operations, legal compliance, and dispute resolution.

8. Grievance Redressal Mechanism

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address any complaints or concerns regarding your data privacy. The Grievance Officer will redress the complaints expeditiously but within one month from the date of receipt of the grievance.

Grievance Officer Details:

Name: Adv. Mohit Singhal
Email: fssai0101@gmail.com
Phone: +91 8386042974
Address: Atal Band, Bharatpur, Rajasthan, 321001

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page with a revised “Effective Date.” We encourage you to review this policy periodically.